Expediting your Digital Journey from Consulting to Conversions
As a Salesforce Gold Consulting and Product Development Partner, Brillio has helped many businesses with their digital design journeys. The Salesforce-Brillio partnership has empowered customer engagements across Sales, Service and
Marketing with proven accelerators and exceptional platforms.
Our solutions are focused on maximizing value for large enterprises by enriching every aspect of their buyer’s journey. This has ensured customer success.
And it’s a wrap for Brillio at #Dreamforce2019! Four eventful & action packed days for Brillio at #Salesforce’s annual conference. A tale of getting closer to customers & prospects, sharing thought leadership on a global scale & celebrating
success with partners #DF19
Partner since 2008
4th Largest Salesforce Gold Consulting Partner in North America
10/10 CSAT Highest Customer Satisfaction score on AppExchange
Best Enterprise App Force.com Deployment Partners Award
2500+ Digital Journey Consultants
What We Do
We reimagine the digital front office for your enterprise and identify Salesforce solutions that accelerate customer journeys. Guided by a proprietary Design Thinking methodology and business consulting led approach, we enhance the
Salesforce Platform to be personalized, collaborative, and highly engaging.
Our product development expertise helps us custom build commercial applications that are contextual, intelligent and scalable leveraging Salesforce’s social, mobile, analytics and cloud-based collaboration platform.
We help ISVs think beyond the basics of product development on the Salesforce platform. Our solution covers the entire product lifecycle including Strategy, Design, Build, Security Review, Go to market & Future Scaling. We start with Business Model Canvas and Design Sprints to envision the product, articulate value and create a roadmap. Our Integrated PDO framework of DevOps & Test Automation is designed to enhance your product quality and time to market.
/Transform your Quote to Cash with Salesforce CPQ and Billing
We enable organizations to accelerate sales and improve ROI by streamlining the sales operations, automating the sales processes, and implementing complex pricing. It is accomplished with our 9-step execution approach focused on Human-centric design, Product-centric mindset, Industry templates & accelerator-led execution for faster CPQ deployments.
We have a library of pre-configured use cases through which we shrink go-to-market timelines and pre-built integrations with relevant tools and systems such as DocuSign and Conga. The solution is bolstered with the Product Catalogue Management templates, forecasting, and CPQ configuration migration tool to handle complex scenarios like multiple nested bundles and advanced approvals.
/Salesforce Org Health Assessment
ForceClinic Assessment is a complete Salesforce Health Check Tool that provides diagnostics across 10 dimensions including Code Quality, Data Quality, Performance, Release Management Automation & Integration, etc.
This solution also offers a profile-based productivity snapshot of any org’s Admin, Sales User, Managers, and Leadership. Along with the 360-degree analysis for the org’s health, it provides recommendation and suggested implementation to resolve the limitations. Our expert services can then partner with you to accelerate implementation.
/Human Centric Service Transformation
83% of buyers expect companies to create a better-branded experience and no friction service. Brillio’s Human Centric Service Transformation humanizes technology. The solution elevates customer satisfaction through significantly improved customer experience with seamless channel-agnostic support, unified customer 360, intelligent self-service, and higher first call resolution rates.
Accurate forecasts, error-free quoting, streamlined sales operation and order management. We empower sales reps and personalize customer journeys through Sales Cloud implementations, Configure-Price-Quote (CPQ) solutions, Einstein Analytics.
We help customers realize the promise of Salesforce Configure-Price-Quote (CPQ) in enabling a faster and accurate quoting process. With a design-thinking approach to implementation and AI, we reduce the time the sales team needs to respond to customers.
Faster and reliable case resolution, increased agent productivity, comprehensive customer engagement. We help brands develop meaningful relationships with customers through Service Cloud implementations, Field Service Lightning, Self-service Communities.
Improved conversion rates, better customer experiences, simplified order management. With Commerce Cloud implementations and tailored solutions, we improve shopper experiences and help build profitable e-commerce solutions.
Integrated touchpoints, complete customer view, data-backed intelligence. We enable holistic and personalized interactions between brands and customer powered by the Marketing Cloud, Pardot, and Data Management Platform.
Brillio Featured in Forrester Report on Salesforce Implementation Services
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Hear from our experts on maximizing the ROI from Salesforce by making the move to Lightning
Brillio has incredible capabilities in Salesforce implementations, their team is quick in identifying customer pain points and applying their experience in fixing them. They’re a partner of choice when it comes to optimizing the solution for our future
needs. In our case, it was Salesforce Sales Cloud and Pardot implementation and we are extremely satisfied.
Lynn Sweeney,Director-Sales Operations – Yokohama Tire Group
Their expertise with Salesforce and Heroku provided a solid foundation for a solution that blended platforms and processes into a solution that is easy for our customers and employees to use and our engineers to manage.
IT Director – Malwarebytes
I am extremely delighted how this project has come together and the progress we have made. The scope of this project is broad, impacting all customer interactions across all engagement channels.
SVP, Sales Operations – Move.com
… they’re the most detail oriented and precise SI I’ve worked with till date. The are reasonably priced for the work and doing some pretty tricked out service stuff, analytics, and a lot of integration work that is absolutely commendable.
Jay Pettigrew – Account Executive – Salesforce Mid Commercial