Customer journeys are complex, non-linear, and highly contextual to businesses. Brillio’s AI-powered holistic approach to CX transformation personalizes engagement with a focus on realizing strong ROI for our clients – 50% growth in Ecommerce revenues, 42% increase in repeat purchase, 48% reduction in lead nurture time, to mention a few.
We partner with the best in marketing technology including Adobe and Salesforce to support our clients on 8 key dimensions – CX Strategy, Journey Innovation, Omnichannel Customer Engagement Platforms, Front Office Transformation, 360-degree customer profiles, Frictionless Brand Experience, Listening Systems and Experience Innovation.