be a digital-first business

Salesforce Partner

Your Fast Lane to Customer Success

Gold Consulting and Product Development Partners with world’s largest CRM platform

Brillio builds innovative digital design journey to transform your business for the 4th Industrial Revolution and connect with your customers in whole new ways

Salesforce is the world’s leading CRM platform for orchestrating customer interactions across Sales, Service, and Marketing. Brillio has partnered with Salesforce to discover your own digital transformation journey that maximizes value for your enterprise, bringing you closer to your customers.

Since 2008, our partnership expertise and execution has enabled us to leverage the Salesforce Platform to create meaningful and relevant customer solutions across sales, service, marketing and commerce, delivering them in the collaborative engagement model that best suits today’s economy.

What We Do

We reimagine the digital front office for your enterprise and identify Salesforce solutions that accelerate customer journeys. Guided by a proprietary Design Thinking methodology and business consulting led approach, we enhance the Salesforce Platform to be personalized, collaborative, and highly engaging.

Our product development expertise helps us custom build commercial applications that are contextual, intelligent and scalable leveraging Salesforce’s social, mobile, analytics and cloud-based collaboration platform.

Brillio Services and Solutions
Powered by Salesforce

Sales Process Automation

Accurate forecasts, error-free quoting, streamlined sales operation and order management. We empower sales reps and personalize customer journeys through Sales Cloud implementations, Configure-Price-Quote (CPQ) solutions, Einstein Analytics.

E-commerce Solutions

Improved conversion rates, better customer experiences, simplified order management. With Commerce Cloud implementations and tailored solutions, we improve shopper experiences and help build profitable e-commerce solutions.

Marketing Automation

Integrated touchpoints, complete customer view, data-backed intelligence. We enable holistic and personalized interactions between brands and customer powered by the Marketing Cloud, Pardot, and Data Management Platform.

Custom Business Applications

Custom-built products on the Force.com and Heroku platforms to cater to specific business needs. Our AppExchange apps Service Time Tracker, Renewal Manager, Employee Community have won our product dev teams multiple honors.

Customer Service Management

Faster and reliable case resolution, increased agent productivity, comprehensive customer engagement. We help brands develop meaningful relationships with customers through Service Cloud implementations, Field Service Lightning, Self-service Communities.

Salesforce ROI Improvement

We help customers already in the Salesforce ecosystem get more out of their investment through our proprietary Salesforce Health Index Assessment, re-imaginative approach to Lightning migrations, and Salesforce roadmap creation.

The combination of Comity and Brillio is exciting for our ecosystem and demonstrates strong momentum around digital transformation. This move highlights how our world-class platform is helping ecosystem partners deliver phenomenal levels of digital transformation and success for our customers.

Tony Colon
SVP, Customer Success Group, Salesforce

4th Largest
Salesforce Gold Consulting
Partner
in North America

10/10 CSAT
Highest Customer Satisfaction
score
on AppExchange

Best Enterprise App Force.com Deployment Partners Award

175+ Salesforce Consultants

300+ Salesforce Certifications

2500+ Digital Journey Consultants

Brillio’s understanding of the subscription- based business was a true differentiator and informed their implementation of our platform.

Customer Success Stories

Service Cloud takes global
customer support fully digital

View Case Study

Heroku and Sales Cloud enable
data-driven ecommerce

View Case Study