Servicenow Premier Consulting Partner

Brillio is harnessing the power of ServiceNow to enable enterprises to re-wire their digital journeys, amplify operational efficiency, and transform user experiences, resulting in exponential business outcomes.

Gain real-time visibility into operations to minimize risks, predict outages and mitigate system failures by leveraging machine learning and advanced analytics. Get equipped to adapt to changing business needs and deliver great digital journeys faster by creating workflows embedded with intelligent automation.

Our Offerings

Technology Workflows

Unify Enterprise IT, risk management, and security operations on a single platform to deliver modern, resilient services aligned with business-centric priorities. Run secure, automated digital operations to predict and reduce costs, prevent issues, increase productivity, and deliver scalable modern IT services.

Customer Workflows

Create intelligent customer journeys with ServiceNow® that enable you to expand capacity via automated self-service, organize resilient operations, and manage location-based work efficiently and safely. Drive customer loyalty with connected predictable, and nimble digital workflows and deliver modern customer experiences.

Employee Workflows

Provide a unified experience across IT, HR, Facilities, Legal, and more. Make it easy for employees to navigate complex processes and get the information they need in their preferred channels. Boost productivity with simple and intelligent workflows that enable employees to get the right information they need anytime and anywhere.

Platform Workflows

Build connected digital workflow apps faster with a low-code platform. Empower citizen developers with prebuilt templates and modular building blocks created by pro developers to enable faster time to market.

Cross-Functional Workflows

Turn your business processes into powerful digital workflows by connecting systems, apps, and data while providing visibility into end-to-end processes and safeguarding app quality. Create powerful, unified app experiences across enterprise systems on an intelligent omnichannel cloud platform and enable proactive services for better planning and process improvement.

Industrial Digital Transformation with Brillio

Banking and Financial Services

Digitize the customer service journey with a platform-led strategy, and enable advisors and agents with tools to make data-driven choices and act swiftly.

Telecommunications

Empower service and network operations with omnichannel, self-service technologies to proactively identify and address service issues. By leveraging the power of NOW, we deliver dynamic order orchestration and dependable service delivery and improve workflows throughout the value chain.

Healthcare and Life Science

Deliver improved patient experiences with the NOW Platform by redesigning aging infrastructure and digitizing workflows with integrated processes, self-service tools, seamless virtual triage, and more.

Retail

Enable our customers with real-time supply chain management, streamlined client interactions and intelligent, self-service solutions to adapt to the ever-changing consumer preferences and retail trends, and deliver outstanding customer experiences.