Thought Leadership | Technology
With AI adoption increasing globally across leading industries, its democratization will drive exponential business value. By 2026, over 80% of enterprises will have utilized and deployed GenAI APIs, models, and applications in production environments, up from fewer than 5% today (Gartner). Platforms continuously adapt to build native capabilities, with major hyperscalers leading the way. We now observe a much better, broader alignment among hyperscalers, who find ways to coexist rather than compete, leading to improved collaboration and stability through shared research and development. According to IDC research, enterprises worldwide are projected to spend over $40 billion on GenAI in 2024, with this figure expected to exceed $150 billion by 2027.
Enterprises want an IT service partner with proven expertise in ServiceNow implementations to help them solve problems efficiently. To get started with Now Assist, an IT partner works with the enterprise to assess their current processes and identify areas where AI-driven automation and contextual assistance can add the most value. At Brillio, we drive enterprise innovation through our strategic 360-degree partnership with ServiceNow. Our approach has significantly enhanced operational efficiencies and reduced costs, delivering improved outcomes for our clients and their customers. By leveraging scalable, high-quality solutions, we empower enterprises to streamline workflows and navigate their digital transformation journeys with confidence.
Through our global innovation and delivery centers, we provide research and development for co-innovation, training, and agile talent enablement activities. Our global delivery model is built on reimagining experiences with a focus on agility, quality, and cost-effective solutions. We blend technology with agile delivery principles to ensure consistent service levels across all engagements worldwide. With a proven track record of successfully engaging in complex digital transformations, we leverage domain expertise across various industries. We focus on delivering tangible outcomes for our clients, ensuring predictability, measurability, and cost-effective service levels. Every engagement is centered around the client, fostering trust through transparency and building relationships based on mutual collaboration. Read our entire point of view to understand more on how Now Assist implementations can help your business.