Traditionally, tech refresh followed a capital expenditure model where companies purchased hardware and software outright. IT teams manually planned and executed refresh cycles every 3–5 years, often reacting to system failures or performance issues. The approach required significant upfront investments, leaving businesses vulnerable to outdated technologies. It has since evolved into a managed service model, becoming a part of the broader ‘everything-as-a-service’ trend. Companies now outsource IT lifecycle management to experts like Brillio, who handle upgrades, replacements, and security patches. With AI and automation, refresh cycles are proactive, reducing downtime and ensuring systems stay optimized. Our TRaaS model offers superior cost predictability, reduces the burden on clients’ internal IT teams, ensures security compliance, and scales easily with evolving business needs.
Managing a complex vendor landscape poses significant challenges for businesses, leading to fragmented communication, inconsistent service standards, and extended turnaround times. The lack of integrated program management disrupts WMS conversion schedules, increasing administrative costs and reducing efficiency. Additionally, inconsistent processes across multiple vendors make standardization difficult, while the need for resource-intensive coordination further strains internal teams.
We address these challenges through a streamlined, synergistic approach to program management, ensuring greater efficiency and reduced TAT. By eliminating operation inefficiencies, we accelerate WMS conversion timelines by 30–40%, helping clients deploy technology stacks faster. Our centralized vendor management model reduces administrative overheads, cutting operational costs by 30%. Standardized process implementation ensures consistent quality control across all operations, paving the way for seamless global standardization. Furthermore, our centralized coordination service relieves clients’ internal teams from the burden of multi-vendor coordination, allowing them to focus on core business functions.
