eBook | Technology | CX
Despite substantial investments in industry-specific solutions and AI-driven advancements today, organizations often find their progress hindered by fragmented systems and data silos. The challenge lies in unifying disparate industry-specific applications, where crucial insights and efficiencies remain trapped in these silos. There is a pressing need for a ‘digital conductor’ that can harmonize experiences across these specialized industry systems of engagement and systems of record. An ideal digital conductor must be able to create comprehensive, industry-specific 360-degree views of core enterprise entities and seamlessly activate that data across critical systems without requiring extensive additional engineering, thus overcoming the final barriers in achieving ROI from industry-specific transformations.
When integrated with other key offerings such as Salesforce Flow, Einstein Analytics, and MuleSoft, Salesforce Industry Clouds provide a unique opportunity to serve as this Digital Conductor for specialized sectors like healthcare, financial services, communications, and more. To capitalize on this opportunity, you need a partner who:
Makes the right architectural decisions to address and proactively mitigate risks related to data integration, regulatory compliance, data quality, and cost escalation.
We possess deep expertise in every facet of industry solutions, making us your trusted partner for navigating the complexities of modern industry challenges, and making the most out of your technology investments. Our journey begins with a thorough assessment of your organization’s business landscape, where we uncover insights, identify challenges, and tailor strategies to suit your unique needs. With a focus on precision and innovation, we ensure a solid foundation for success through meticulously crafted starter packages and value accelerators that drive tangible business outcomes across industries. We offer comprehensive services to large enterprises and have remarkable expertise across the entire Salesforce product portfolio to conduct multi-cloud implementation projects for large enterprises at scale.