eBook | Technology | CX
We help you adopt a service transformation strategy that drives superior revenue growth and reduces service costs.
Various internal and external factors cause an enterprise’s progress to be less than expected on the transformation journey. Enterprises engage with us for a comprehensive assessment of their Salesforce landscape.
End-to-end Service: Enterprises stand to gain enormous value from our solution because it runs on the same platform and object model as Salesforce Service Cloud, extending excellent service into the field.
Complete Platform: The Salesforce Platform allows clients to configure and tune Field Service Lightning (FSL) to work for their use cases.
Best-in-class Scheduling and Optimization: We tackle simple and complex resource scheduling and optimization scenarios for customers of all sizes and industries.
Native, Offline-first Mobile Experience: We bring a fresh, offline-first user experience for mobile workers with embedded guidance.
We possess deep expertise in every facet of Service Cloud, making us your trusted partner for Salesforce service transformation. Revamp your service operations with Field Service Lightning and Self-Service Experience Cloud for Tech, Commercial, and HLS sectors. Elevate value propositions through GenAI (digital twins) chatbots, and CTI solutions, all powered by ChatGPT accelerators for exceptional customer experiences.