The Sentient Grid: Agentic AI and the New Intelligence Infrastructure for Healthcare

Healthcare is entering a new era of automation and intelligence, powered by agentic AI—goal-oriented, autonomous systems that work across care delivery, clinical workflows, and operations. In this featured article by Praveen Soti, discover how leading healthcare organizations are using agentic AI to:

• Streamline contact centers and care coordination
• Reduce clinician burden through ambient intelligence
• Strengthen supply chains and vaccine distribution
• Improve patient outcomes with smart, multimodal agents

The piece also explores the technical foundations, trust and safety principles, and regulatory frameworks critical to deploying these systems responsibly at scale.

Learn how healthcare is laying the foundation for a scalable, sentient intelligence infrastructure.