B2B commerce has undergone significant changes in the last few years brought in mostly by technological disruption, shifts in buyer expectations, and the need for greater efficiency and scalability.
Digital platforms have redefined how businesses interact, transact, and build relationships. Enterprises now rely heavily on sophisticated ecommerce solutions that enhance customer experiences and streamline operations to a much greater degree. Amidst this evolution, commerce-managed services have emerged as crucial partners, offering the expertise and support to navigate the complexities of modern B2B commerce. Therefore, enterprises focus on their core competencies and strategic initiatives, offloading their day-to-day IT infrastructure and maintenance to managed services providers.
B2B commerce managed services encompass a range of offerings to support enterprises in their digital commerce initiatives. Some key components within this scope that enterprises must look for in a service provider include platform management, integration services, customization and development, hosting and infrastructure, monitoring and analytics, and reporting. Enterprises today seek comprehensive commerce-managed services that can address their diverse business needs and challenges. They look for solutions that offer scalability, flexibility, and agility to stay abreast with turbulent market dynamics and customer demands. Enterprises also prioritize reliability and security, requiring managed services providers to ensure the confidentiality and integrity of their data and transactions.
At Brillio, we help enterprises enhance business value and save on costs that arise from maintaining their ecommerce applications by leveraging our robust site reliability engineering (SRE) practices powered by digital analytics and right shoring. The offering includes the following:
