Point of View | Distribution | Retail & CPG | Products & Platforms
Omnichannel experiences with Agentic AI
The integration of Agentic AI in commerce is set to revolutionize both customer-facing experiences and internal business operations. This transformation will be driven by hyper-personalization, seamless customer support, dynamic pricing, and intelligent inventory management. How do businesses prepare for this? Here’s a detailed look at how these changes will unfold and how businesses can prepare for them.
From the customer-facing experience standpoint
From their internal systems perspective
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