Category: Technology and Business

Retail evolution The retail sector in 2020, was supposed to be a 26 trillion $ worldwide market. Greatly affected by […]

Tapping into customer experience at the right time with right offer can open new avenues for organizations to enrich customer […]

Successful salespeople don’t sell, but help the customers buy. Selling was easier back in the days when sales teams had […]

The client is a security-as-a-service provider that enables large and mid-sized organizations to defend, protect, archive, and govern their sensitive […]

GoCardless, a UK-based company, is a leader in recurring payments and direct debit platform providers, with over 50,000 merchants transacting […]

Beyond CRM lies the big-stakes universe of field services. This is an exciting space because the moment a product or a service is sold,

“One-third of consumers say they would consider switching companies after just one instance of bad customer service.” American Express Customer […]

Design is more relevant now than ever before. Demanding customers, changing needs and evolving technology ecosystems are putting extreme pressure […]

Suppose Netflix shut down your fav shows. Assume the streaming service pulled out the next season of its action-packed medieval […]

Customer experience isn’t all about customer-facing apps and portals. Quite often, empowering front-office executives with solutions for an improved experience […]