With solutions aiding more than 400,000 patients across 80 countries, this global evidence-generation enterprise works closely with hospitals and pharmaceutical companies across six continents. Committed to advancing deep therapeutic and scientific knowledge, they consistently capture and reveal quality evidence for clinical studies across traditional, virtual, and hybrid trial models.
The company specializes in developing and managing a comprehensive product suite tailored for Clinical Trials, empowering end customers to forecast, plan, label, distribute, manage, and reconcile clinical supplies with seamless real-time visibility.
Nevertheless, the organization faced challenges with its product delivery mechanism, resulting in gaps in planning and execution. These shortcomings indirectly affected project timelines and occasionally led to unmet client commitments. Furthermore, the absence of automation along the delivery and development pipelines resulted in elevated operating costs.
The company initiated a quest for a strategic partner to lead the transformation of its product offerings, seeking predictable delivery, standardization, and enhanced cost-effectiveness. Having an established history with the client, Brillio had already demonstrated the domain expertise and technical depth needed for spearheading this project and emerged as the ideal partner to drive this ambitious endeavor forward.
To meet these imperatives head-on, Brillio swiftly assembled a dedicated team of over 80 professionals adept in relevant skill sets and well-versed in agile methodologies, ensuring accelerated delivery and efficient execution.
To gain a complete grasp of the client’s ecosystem and operational workflows, the Brillio team embarked on an immersive journey by participating in in-person training sessions and workshops alongside the client’s product management team.
Through close collaboration, both teams charted out the aspects necessitating overhaul, pinpointing critical areas for enhancement. Subsequently, a holistic strategy for delivery execution was devised, encompassing technical implementations, process refinements, and requisite tool integrations.
In pursuit of long-term sustainability, the teams underwent intensive training covering domain-specific knowledge, technical expertise, and detailed process documentation. Additionally, investments were made in Centers of Excellence teams tasked with addressing Non-Functional Requirements (NFRs), alongside the establishment of a Delivery Excellence team focused on adhering to stringent Life Science Regulatory documentation standards.
In addition to providing relevant technical training, Brillio facilitated the client’s internal team’s immersion into Scaled Agile practices, fostering a mindset conducive to the SAFe mode of product delivery.
Through streamlined and automated product delivery processes, the company gained the agility to fulfill end-customer commitments promptly and efficiently, minimizing delays and maximizing customer satisfaction.
