Delivering 70% faster insights and 40% lower costs with an AI-powered analytics engine on AWS and OpenAI
A leading U.S.-based real estate platform partnered with Brillio to transform how it captured and analyzed customer conversations. By deploying an AI-powered conversational analytics engine built on AWS and OpenAI, the company automated transcription, redaction, and sentiment analysis, delivering real-time visibility into sales performance, agent effectiveness, and customer intent.
Built through an agile co-innovation model, the solution integrates GPT-powered insights with Snowflake enrichment for a complete 360° view of every call. Within weeks, the client reduced manual QA time by 70%, cut operational costs by 40%, and empowered managers with actionable, data-backed coaching tools to drive performance and elevate customer experience.
Discover how Brillio delivered a smarter, leaner, and more resilient sales intelligence ecosystem, one that delivered tangible ROI while setting the stage for continuous AI-driven improvement.
