With solutions aiding hundreds of thousands of patients, this global evidence-generation enterprise works closely with hospitals and pharmaceutical companies across six continents. Committed to advancing deep therapeutic and scientific knowledge, they consistently capture and reveal quality evidence for clinical studies across traditional, virtual, and hybrid trial models.
In its ongoing pursuit to modernize clinical trials through strategic, cutting-edge software solutions, the company embarked on a quest to revamp its product portfolio while maintaining a robust market presence and effectively seizing opportunities.
Central to this endeavor was aligning with the lucrative Software as a Service (SaaS) model, enriched with multi-tenancy capability. To streamline the user experience across all their products within a SaaS framework, the company aimed to integrate a Single Sign-On (SSO) solution, seeking predictable delivery, standardization, and improved cost-effectiveness.
Yet, with great objectives come great complexities. Users relied on the highly configurable clinical trial platform to forecast, plan, label, distribute, manage, and reconcile clinical supplies, all while maintaining real-time visibility. In response to growing customer demands, the organization urgently required an architectural revamp of its platform. The mounting infrastructure expenses and the absence of an efficient customer onboarding process added further financial pressure.
Moreover, low automation coverage resulted in extended testing cycles and increased manual workload, with the existing monolithic architecture restricting swift release cycles and posing significant roadblocks for efficient transformation.
Given the critical nature of the business application, which handles clinical supply, distribution, and management, significant emphasis was placed on minimizing any potential process or operational downtime. It was imperative to ensure that the core business functions remained unaffected throughout the transition.
Building on its track record of successful delivery in prior projects, Brillio emerged as the ideal choice to lead the transition. The organization trusted Brillio as a one-stop partner for all their lines of products, aiming to maximize value by addressing both immediate needs and future objectives.
Brillio designed and implemented a holistic SaaS solution that seamlessly facilitated onboarding, operations, maintenance, and offboarding to the organization’s platform.
Utilizing domain-driven design, Brillio defined Microservices that transformed business capabilities into services accessible to both internal and external stakeholders.
By adopting a modular design approach, all applications were engineered for effortless version deployment, upgrades, and releases. This isolated approach ensured minimal impact and risk to the overall architecture.
Furthermore, the team facilitated Single Sign-On (SSO) integration to enhance user experience, incorporating role-based authentication to guarantee appropriate access levels.
An automation-first strategy was adopted to maximize test automation, including automated test data setup, code quality checks, and alerts.
