Blog | Healthcare
14th May,   2024
Currently the Global Head of Healthcare at Brillio, Avantika Sharma is a strategic senior executive with experience in digital consulting, customer experience, and product strategy. Her passion is to solve complex problems and focus on driving innovation that can provide affordable care to people across the globe. She advocates for women in tech and the importance of elevating women to leadership positions in the tech and healthcare industries.
Elevating the healthcare ecosystem and patient experiences by integrating patient data, improving decision-making, and streamlining workflows.
EHRs are similar to electronic medical records (EMRs) in that they digitize critical patient information, including patient histories, test results, and treatment plans, among other data. However, as this article will explain, EHRs go far beyond the capabilities of EMRs, offering comprehensive, patient-centric capabilities, facilitating more informed decision-making, and enabling a more streamlined care process.
EHRs are instrumental in improving the operational aspects of healthcare delivery. They simplify administrative tasks such as scheduling, billing, and compliance reporting, reducing the administrative burden on healthcare professionals, to focus more on patient care. Integrating artificial intelligence and machine learning within EHR systems further enhances their capability by enabling predictive analytics, personalized treatment plans, and improved disease management.
EHRs digitize health records, transforming the healthcare system into a more efficient, cohesive, and patient-centered environment. We expect this technology to improve and become more widespread. The Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009 offered substantial incentives that spurred the adoption of EHRs in the United States. By 2021, 88% of office-based physicians had adopted EHRs. The growth of EHRs is forecasted to reach over $20 billion in 2024, with around $10 billion for EHR systems in hospitals.
Some critical components of EHRs include contact information, patient identification information, medical history, clinical data, lists of medications and allergies, vaccination records, and more. EHRs collect and maintain detailed lists of data. For example, EHRs don’t simply list medications a patient is taking. They also keep up-to-date records of the dosages and administered duration for each medication. The various components of EHRs function together seamlessly, improving the accessibility and accuracy of health records to improve the patient experience and increase the efficacy of provider workflows.
With so much patient data securely stored and ready for use, EHRs can support a variety of functions. EHRs conserve resources for healthcare practitioners and create more productive healthcare facilities with robust data management.
Enhanced patient interaction: Patient portals in EHR systems allow individuals to engage more actively with their healthcare. They can make appointments, refill prescriptions, view medical history, and communicate with healthcare providers, improving transparency and supporting collaborative healthcare decisions.
Streamlined billing and coding: EHR systems improve the efficiency of billing and coding processes, minimizing mistakes, and ensuring accurate compensation for healthcare services. This capability helps optimize financial operations and reduce administrative burdens.
Improved clinical decision-making: EHRs integrate sophisticated algorithms that support clinical decision-making by alerting healthcare professionals to potential concerns, such as drug interactions and allergies, and suggesting possible diagnoses reducing errors and enhances the quality of care.
Seamless care coordination and continuity: The interoperability of EHR systems facilitates seamless information exchange in different settings, such as hospitals, clinics, laboratories, or pharmacies. This ensures that every provider involved in a patient’s care has access to a comprehensive set of patient data, enhancing care coordination and the continuity of care.
Enhanced public health data analysis: EHRs enable the tracking and reporting of clinical quality metrics and public health information. This feature supports performance evaluation and benchmarking, leading to quality enhancement efforts.
Robust population health management: By analyzing data, EHR systems can identify trends in population health, supporting the development of preventive public health measures and the efficient distribution of resources.
EHRs have since evolved to fulfill that potential with operational enhancements, including optimizing patient flow and resource utilization through lean management principles. Continuous staff training can also lead to more efficient use of time and medical supplies.
Enhancing the efficiency of healthcare practices improves patient care and effectively manages operational costs. EHRs significantly minimize paperwork, streamline scheduling and billing, and improve medical coding accuracy. They offer healthcare providers quick access to detailed patient information, enabling better clinical decisions and reducing time devoted to administrative tasks. Integrating telemedicine platforms optimizes provider schedules, decreases patient wait times, and expands care access, boosting overall practice efficiency.
EHRs also encourage patient engagement through digital health tools for self-care and remote monitoring, alleviating demands on healthcare facilities while ensuring continuous patient care. These strategies collectively contribute to a healthcare environment characterized by enhanced efficiency, improved patient outcomes, and substantial operational cost savings.
The initial cost of implementing EHR systems can be substantial for healthcare facilities and practices, encompassing not only the cost of the software but also the training of staff and the potential need for hardware upgrades. Alongside financial considerations, ensuring the privacy and security of patient data within EHRs is paramount, given the sensitive nature of health information and the increasing threat of cyber-attacks.
Furthermore, the promise of improved care coordination through EHRs hinges on the system’s interoperability—the ability to seamlessly exchange and interpret data across different healthcare settings and systems. However, achieving interoperability remains a significant hurdle due to varying standards and the reluctance of some providers to share data, fearing competitive disadvantages or breaches of patient confidentiality.
To successfully implement EHRs and overcome these challenges, healthcare organizations must adopt strategic planning that includes comprehensive staff training, investment in secure and interoperable technology, and engagement with stakeholders to foster an environment of trust and collaboration in data sharing. Addressing these challenges head-on will be critical for realizing the full potential of EHRs in transforming healthcare delivery. Doing so will allow providers to reap the rewards of a more efficient and streamlined health records system.