Awards and Recognition

Brillio Mentioned in Forrester’s Report on Customer Analytics Service Providers

Brillio, a leading digital technology consulting and solutions company, has been mentioned in Forrester’s report ‘Now Tech: Customer Analytics Service Providers’. This report provides an overview of service providers based on their comprehensive capabilities and market impact across different customer service segments. The report assessed 39 leading Customer Analytics service providers and analyzed their individual global offerings.

According to Forrester, Brillio was a key player within the $200M category as it was among the top data integrators and helped its clients with a 360-degree customer view. Vendors in the Data Integrator category excel in difficult and extensive challenges with respect to customer data amalgamation and management. Being mentioned alongside the industry’s major players like PwC, Cognizant, Deloitte, and TCS, Brillio focused on using customer analytics to strengthen client’s customer data foundation, building and deploying analytical models, and embedding insights into customer experiences.

Commenting on this, Raghu Ramakrishnan, Senior Director – Data & Analytics Engineering said, “As our clients look to accelerate digital transformation, Brillio is rapidly expanding and strengthening capabilities across the services spectrum. Over the years, Brillio has expanded in the customer analytics space with a heavy focus on driving customer centricity, understanding behavior, enriching the data layer, and realize business value across the customer lifecycle ranging from behavioral segmentation, personalization, pricing optimization, churn modeling to journey orchestration and marketing activations. This recognition reaffirms the synergies we are building across Design, Data, and Technology across the MarTech stack to build world-class intelligent data-driven experiences.”

For more information on Brillio’s potential in customer analytics, kindly reach out to us at info@brillio.com.

About Brillio

At Brillio, our customers are at the heart of everything we do. We were founded on the philosophy that to be really good at something, you need to be unreasonably focused. That’s why we are relentless about delivering the technology-enabled solutions our customers need to thrive in today’s digital economy. Simply put, we help our customers accelerate what matters to their business by leveraging our expertise in agile engineering to bring human-centric products to market at warp speed. Born in the digital age, we embrace the four superpowers of technology, enabling our customers to not only improve their current performance but to rethink their business in entirely new ways. Brillio has exceptional employees worldwide and is trusted by hundreds of Fortune 2000 organizations across the globe. To learn more follow us @brillioglobal and visit our website at www.brillio.com

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