About the Customer
The client is a large kidney dialysis center company that provides dialysis treatment to patients who require evidence of attention by a clinician at the point of care.
Business Challenge
The client needed to build a centralized Identity and Access management system for seamless product access. Being in a sterile environment and a PPE suit, clinicians are required to log in every 15 minutes and produce a unique digital signature. This generates over 500k logins per year with a huge number of inevitable account lockouts, hampering patient care.
Brillio’s Solution
Brillio designed and deployed a system to support 350,000 patients at 4,000 locations globally. The implementation allowed clinical staff to log in once and then use the physical touch of a wristband for subsequent “passwordless” login. The entire process was automated, resulting in reduced costs, thus supporting handling constant workforce turnover too.
The process also included implementing a YubiKey authentication system with the universal directory.
Technologies partnership: Netskope, Okta, Yubico
Business Impact
Our implementation resulted in:
