A leading technology-enabled patient services partner turned to Brillio to accelerate therapy access and streamline delivery across its nationwide programs. Faced with rising costs, heavy customization, and scalability barriers, the organization needed a partner to enhance resiliency and drive consistency.
Brillio delivered a managed services model anchored in standardized implementations, ongoing platform support, and delivery enablement powered by automation, DevOps, and GenAI accelerators. By leveraging reusable frameworks, modern tech stacks, and SLA-driven execution, the transformation was executed with speed, predictability, and scale. With improved market share and higher patient satisfaction, the client is now positioned to deliver advanced therapy programs faster and more effectively than ever before.
Explore how Brillio enabled the client to achieve a 25% reduction in cost per implementation, a 33% faster time-to-therapy, and over 2 million patients served through AI-powered onboarding and support systems.
