Retail, Consumer Products and Distribution

Amidst dramatic shifts in the supply chain, we work with the enterprise to drive revenue growth via hyper-personalization, eCommerce, lead generation, and organizational effectiveness. We help business and IT leaders increase ROI by maximizing customer data intelligence to activate differentiated omni-channel customer experiences, staying ahead of the pace of change with the latest technologies like cloud-based digital analytics, and AI/ML.

Customer Spotlight

The challenge we wanted to tackle was what we sell to our customer and how, and how do we automate and make the right investments in technology moving forward…we wanted to partner with someone who is very customer focused and understands our needs and requirements. Brillio has all those qualities…we give our customers more of a digital voice and a path to digitization down the road. Brillio is a big part of our strategy as we move forward.

Wasi Ahmed
CIO of Foundation Building Materials

Segments

Retail

Activating omni-channel customer journeys via algorithmic personalization. Powering intelligent supply chains that improve CX and increase revenue.

Consumer Products

Expanding into new revenue streams and business model innovation, including marketplaces, DTC models powered by AI/ML-enabled campaign orchestration, and automation.

Distribution

Modernizing customer experiences to drive differentiation and end-to-end commerce and service journeys. Maximizing revenue via improved automation and intelligent predictive forecasting.

QSR, Fast Casual and Food & Beverage

Scaling hyper-personalization across a franchisee or retail-enabled business, and converting fragmented data into topline and bottom-line performance.

Capabilities

Algorithmic Personalization

Data-driven hyper personalized experiences throughout the customer journey.

Standardization of Data

Data ingestion and standardization to power rich and cohesive customer data across retail channels.

Campaign Optimization

Smart assembly of personalized campaign journeys and recommendations using AI/ML to drive conversions.

Business Model Innovation

Planning and optimizing new digital revenue channels and business models to realize revenue growth.

Platform Modernization

Reimagining the core retail systems with modern technology platforms and architectures to drive scale, speed, and agility.

Intelligent Retail Supply Chain

Leveraging cloud, AI/ML, and analytics to optimize supply chain processes, delivering superior fulfilment across the value chain.