AI Assisted Systems for Frictionless Conference Management
Brillio • January 21, 2020
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Today, business conferencing systems are moderated by
humans. But imagine a scenario where conference systems are moderated, enriched
and enhanced by a virtual assistant.
These virtual assistants can help set appointments, manage various
tasks, and even take notes of the meeting. As conference systems evolve, it is
inevitable that more and more people will rely on virtual assistants for
managing their meetings.
However, if everyone has their own virtual assistant, which
assistant will be responsible for running the conference? For most people, the convenience
of using their preferred virtual assistant becomes paramount.
That’s why there will soon be a greater need for a master
virtual assistant that can govern, shape and control the entire session. Such a
master controller can add scope and relevance to the session, as well as elevate
the outcome of the conference.
Brillio is proud to announce that it was recently granted a
patent by the U.S. Patent Office for its AI-assisted master controller.
Back in 2017, we started asking ourselves about the various
ways that virtual assistants could add greater value and convenience to
conferencing system. We framed that question within a typical day at the office,
where they average employee has multiple conferences throughout the course of the
workday. Conducting those conferences efficiently and getting the most out of
every single meeting is critical.
What we came away with was the idea for a master virtual
assistant controller that could quickly synthesize business meetings, add the
appropriate context and ensure that participants are maximizing their
The use of virtual assistants in meetings will continue to
rise with the advent of smarter and more effective AI technology. With the
plurality of virtual assistants, each one serving different users, our patent is
poised to become extremely relevant in the days to come, as users will require
a centralized conference controller to handle the diversity of VAs.
Our patent puts us in the unique position of providing a unified experience, even when people are using many different virtual assistant applications. The Brillio master controller ensures a seamless, homogenous conferencing experience in a world where there will be heterogenous virtual assistant applications.
Brillio’s passion for solving real-world problems will fuel the filing of more virtual assistant patents that demonstrate our innovation and digital-first thinking.
At Brillio, our customers are at the heart of everything we do and that’s why we are relentless about delivering the technology-enabled solutions our customers need to thrive in the digital economy. Born in the digital age, Brillio embraces the superpowers of technology to help clients to not only improve their current performance but to rethink their business in entirely new ways. Headquartered in Silicon Valley, Brillio has exceptional employees worldwide and is trusted by hundreds of Fortune 2000 organizations across the globe. We leverage our depth of expertise in agile engineering to accelerate customer growth and bring human-centric products to market at warp speed.