The unprecedented pandemic forced millions of professionals around the world to switch to remote work or WFH with every non-essential workplace closing and going virtual. But at this stage, the most important question is when can we go back? To answer this question, Salesforce in the month of June introduced Salesforce’ s Work.com platform offering specially designed apps, products and resources to help businesses and communities reopen workplaces safely and efficiently.
Work.com aggregates live data from various streams and offers tools to help enterprises on their return to work readiness journey. Enterprises can use these resources and leverage powerful data in innovative ways to reopen seamlessly while also keeping employee, community, and stakeholder’ s safety in mind.
The Work.com solution is an ecosystem of many products as listed below –
Workplace Command Center
Work.com is centralized on the workplace command center, where business managers can execute the return to work strategy. The “single pane of glass” offered by command center allows managers to:
Contact tracing is used to enable manual tracing of contacts in a safe manner to observe their potential exposure and interactions. The platform collects data of user’ s exposure to other people along with location and can help to minimize the spread of COVID-19 safely and securely.
Contact Tracing App allows business managers to:
Emergency Response Management
The emergency response management module offers a suite of tools to provide effective communications, reporting, tracking, treatment, incident management, and recovery planning. This information helps managers or emergency workers to prioritize and stabilize relief work and resolve service requests faster.
Emergency Response Management App allows business managers to:
The employee wellness module allows the enterprise to gather and monitor health and wellness data. It can send surveys to workforce for gathering wellness data and then allows to filter that data by geography and office location.
Emergency Wellness App allows business managers to:
Shift Management and Planning
The most cumbersome task for employers right now is to reopen their business and remodel working site in a manner where physical and social distancing is maintained. The Shift Management and Planning app allows businesses to model site capacity, optimize team schedules, and staggered arrival times, ensuring business continuity while avoiding crowding in common areas of site.
The Shift management and planning module allows employers to:
Trailheads for Workforce Reskilling
Another important tasks for the businesses once they re-open will be to re-skill their employees to familiarise and equip them with new ways of working to meet evolving business needs.
The reskilling tools in work.com provides –
Volunteer and Grants Management
The volunteer and grants management component optimize emergency responsiveness with streamlined volunteer and grants management. This module can help managers by –
Work.com will help in this new normal by providing tools, relevant data, and real-time insights. It will help businesses in fighting against this pandemic while keeping employee, community, and stakeholder’ s safety in mind. Do you still have questions about Work.com and if it’s the right solution for you? Get in touch with our Work.com experts and schedule a demo to learn how we enable this for businesses to navigate the new normal.
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